After completing the course, you still need to go to the account menu on your virtual campus account to order the document.
1- Go to Certificates > Redeem Certificate on the main menu.
2 - On the next screen, you can select the completed course you would like to apply it to.
3 - If you have more than one course completed, you must select it from a dropdown list showing all completed courses on our account.
4 - Your document will then be available to download under the "My Documents" folder.